Water Meter Reads
IHWD customers need to turn in a meter reading every month.
Please read your meter after receiving the billing statement and submit it to IHWD BY THE 25th to avoid the $25 unread meter fee. This reading can be submitted by including with your bill pay coupon, calling the office, e-mail, texting 303-941-7780, memo section of bank bill pay check, or message option on Customer Portal.
You can read either the main meter or the remote meter. The actual main water meter is located where the water line enters the house (usually in a utility room, crawl space, or sometimes in a meter pit - only a few of those remain).The remote water meter is located outside of the house where the District's employees can easily get to it. The main meter turns over every 10 gallons and the remote meter turns over every 100 gallons. The two readings should be the approximately the same; if not, please let us know.
If you have problems or would like help understanding where or how to read the meter please give our office a call.
The District is gradually upgrading the meter system to a Beacon meter starting with meters that have over 1,000,000 gallons on them. Beacon customers do not have to send a reading - usage data is collected online. We have budgeted to upgrade 120 meters in 2018 at a cost of $35,000 and it will take about 2.5 years to complete the upgrade.
Thank You for your cooperation.