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IHWD Rules & Regulations
- Friday, 22 January 2010 17:18
- Last Updated on Tuesday, 30 November 1999 00:00
- Written by Diana Hunter
INDIAN HILLS WATER DISTRICT
Rules and Regulations
Post office Box 710
Indian Hills, Colorado 80454
Telephone Number 697-8810
This compilation of the Rules and Regulations contains all
amendments through December 31 2008. Future amendments will be
inserted on replacement pages containing the date of revision in
the lower left hand corner. Depending on the number of revision
pages accumulated, a new compilation will be issued from time to
time as may be necessary.
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TABLE OF CONTENTS
Section 1--General Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 Effectiveness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.3 Amendment--Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.4 Titles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.5 Severability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.6 Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Section 2--Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.1 Conditions of Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.2 No Relinquishment of Title. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.3 Licenses Run with the Land. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.4 Use on Licensed Premises Only. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.5 District Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.6 Payment of Tap Fee Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.7 Types of Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.8 Application for License. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.9 Temporary Licenses: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.9A Commencement of Monthly Charges.. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.10 Suspension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.11 Notice of Proposed Suspension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.12 Hearings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.13 Time of Suspension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.14 Reinstatement of License. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.15 Revocation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.16 Notice of Proposed Revocation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.17 Resumption of Service and Reconnection. . . . . . . . . . . . . . . . . . . . . . . . 10
2.18 Reconveyance of License. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Section 3--Rates and Billing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.1 Payment Responsibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.2 Metered Rate Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.3 Flat Rate and Commercial/Multi-Family Rate Service. . . . . . . . . . . . . . 11
3.4 Unmetered Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.5 Billing Frequency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.6 Delinquencies, Turn Offs and Disconnections. . . . . . . . . . . . . . . . . . . . . 11
3.6.1 Deposit may be Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.7 Liens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
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3.8 Account Adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.9 Meter Adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.10 Special Service Fee. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.11 Special Miscellaneous Fees. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Section 4--Mains and Supporting Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4.1 Ownership and Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4.2 Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4.3 Service Outside the District. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Section 5--Service Lines and Appurtenances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5.1 Ownership and Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5.2 License. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5.3 Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5.4 Water Service Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5.5 Remote-Readout Meter Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5.6 Thawing and Repair of Service Line and Multi-Service Lines. . . . . . . . 15
5.7 Water Pressure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
5.8 Water Lift Pump Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
5.9 Valve Box and Manhole Grades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
5.10 Inspection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Section 6--Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
6.1 Ownership. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
6.2 Size and Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
6.3 Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
6.4 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Section 7--Sanitary Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
7.1 Water Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
7.2 Cross Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
7.3 Dual Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
7.4 Backflow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
7.5 Valves and Faucets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Section 8--Water Conservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
8.1 Beneficial Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
8.2 Unauthorized Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
8.3 Seals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
8.4 Outside Use of Water. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
8.5 Water Shortage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
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8.6 Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
8.7 Enforcement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Section 9--Fire Protection Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
9.1 Fire Hydrants. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
9.2 Ownership. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
9.3 Unauthorized Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Section 10--Records Open to the Public - Amendments . . . . . . . . . . . . . . . . . . . . . . . . 21
10.1 Enactment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
10.2 Official Custodian. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
10.3 Inspection of District Public Records. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
10.4 Request for Inspection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
10.5 Amendments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
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Section 1--General Rules
1.1 Authority. The following Rules and Regulations are hereby adopted by the
Board of Directors of the Indian Hills Water District. These Rules and Regulations are
deemed necessary for the control, management and supervision of the business affairs of
the Indian Hills Water District, and for the health and safety and general welfare of the
inhabitants of the Indian Hills Water District.
1.2 Effectiveness. These Rules and Regulations are revised and readopted
effective on and after August 17, 1995 and supercede all former Rules and Regulations
which are or may be in conflict with these Rules and Regulations.
1.3 Amendment--Notice. These Rules and Regulations may be altered, amended or
added to from time to time, and such alterations, additions or amendments shall be
binding and of full force and effect as of the date they are adopted by the Board of
Directors.
1.4 Titles. Titles used in these Rules and Regulations are for convenience only and
shall not be considered in interpreting their scope or meaning.
1.5 Severability. If any provision of these Rules and Regulations or the application
thereof to any person or circumstance is held invalid, such invalidity shall not affect any
other provision or application, and to this end, the various provisions of these Rules and
Regulations are declared to be severable.
1.6 Definitions. As used in these Rules and Regulations, unless the context shall
otherwise require, the words defined in this paragraph shall have the meanings herein
ascribed:
a. District: The Indian Hills Water District, both as an enterprise fund
corporation and as the legal boundaries of the District.
b. Board: The Board of Directors of the Indian Hills Water District, as
established by Colorado statute, which consists of five members.
c. Inspector: The person or persons appointed by the Board and
charged with the enforcement of the Rules and Regulations.
d. Water System: The facilities and system owned or controlled by the
District which are used to pump and distribute water.
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e. Water Main or Distribution Main: Those pipes owned by the District
and used for distribution of water along public roads or appropriate rights-of-way.
f. Service Line: A service line is all the pipe, fittings and
appurtenances from the main or multi-service line to the dwelling. A service line
is owned by the licensee.
g. Multi-Service Line: A service line jointly owned and used by more
than one licensee from which individual service lines emanate.
h. Tap: A connection made to a water main line for the purpose of
supplying water to a service line.
i. License: The right to water service granted by a Water Service
Agreement approved by the Board for the purposes specified in the agreement.
j. Licensed Premises: The real property, as legally described in the
application for a license and in the water service agreement entered into between
the licensee and the District, to which water service is provided.
k. Licensee: Any person, association, corporation or other entity
having ownership of the licensed premises.
l. Water Availability: The determination made by the Board that there
is sufficient physical water and the legal right to use such water for the purposes of
a licensee.
m. Water Service: Supply of water to licensed premises following
connection of the licensee's service line to a main line and installation of a meter
for the licensed premises.
n. Standby Water Service: A conditional license granting water service
to licensees owning premises more than 300 feet from a main line provided certain
conditions set forth in a standby service agreement are met.
n-1. Summer Service: A license granting water service to a property
commencing approximately May 1 and ending approximately October 31 of each year.
Only certain properties are eligible to receive summer service. For additional
requirements see section 2.7, below.
o. Tap Application: An application for a license presented to the
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Board.
p. Tap Fee: The fee charged by the District to a licensee for the grant
of a license. The tap fee is set by the Board and may be based on any system
development cost in order to serve the licensee.
q. Water Usage Rate: The charges made by the District for the use of
water, which charges may be based on any combination of metered usage,
estimated usage and minimum usage.
r. Water Key: A temporary right to withdraw water from the water
system. The water key is generally granted for the period from May to October for
the summer season and November to April for the winter season and the quantity
of water to be withdrawn is equivalent to the use of the average single family
residence, that is up to 6,000 gallons per month. The water is to be withdrawn
from "The Monument" at a location designated by the District.
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Section 2--Licenses
2.1 Conditions of Service. The right to use water of the District shall only exist if a
license has been granted the user. No connection may be made to a water main until the
Board has issued a license. No license may be issued or granted to attach to premises nor
may water of the district be used upon premises which are not within the boundaries of
the district.
2.2 No Relinquishment of Title. Neither the issuance of a license nor the use of
water thereunder shall constitute or be deemed a relinquishment of title to any water or
water right by the District, and no act, circumstance or condition of use or service shall be
deemed to constitute a conveyance or operate to create any vested or proprietary right in a
licensee whatsoever.
2.3 Licenses Run with the Land. Subject to exceptions described in these rules and
regulations, licenses are appurtenant to licensed premises only and are not separately
transferable. They are not affected by changes in the ownership of the licensed premises.
Exceptions include but are not limited to revocations under 2.15 hereof, and
reconveyances under 2.18 hereof.
2.4 Use on Licensed Premises Only. A licensee shall have the right to use water
only on the licensed premises and for the purposes specified in the license, subject to the
modification, suspension or revocation of such license as herein provided. The lawful
use of water on a licensed premises used for residential purposes shall be restricted to
service to no more than two dwelling units and to no more than one residential structure
upon any one licensed premises, except that all existing uses of water on licensed
premises which are in conformity and compliance with the requirements of these Rules
and Regulations as they existed on October 15, 1993 may be continued, even though not
in compliance with the restriction on uses expressed herein. As used in these Rules and
Regulations, the term “residential structure” shall refer to a building which contains at
least one and no more than two dwelling units. The term dwelling unit shall mean a
discrete space in a residential structure which contains facilities to which water is
supplied or is intended to be supplied and which is designed for occupancy by not more
than one family. The meaning of the term “family” shall be as stated in the Zoning
Resolution of Jefferson County, as it exists on the date of the adoption of the within
Regulation, and as it may be amended from time to time. The intent of the within
regulation is to prevent the proliferation upon any one licensed premises of multiple
residential structures.
2.5 District Control. Notwithstanding the issuance of a license, the District
reserves full power and authority to determine all matters related to the control and use of
water from the water system.
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2.6 Payment of Tap Fee Required. No license for water service shall be issued by
the District without prior payment of an appropriate tap fee.
2.7 Types of Licenses. Except for fire protection service, District licenses are
issued for metered rate service, metered commercial service, summer service, and in
special instances, for flat rate service. The District retains the right to modify such rates
pursuant to its Rules and Regulations. Summer service is available only to those premises
that have service lines that are not protected from freezing or have residences that have a
plumbing system that cannot be protected from freezing. Summer service licensees must
contact the District each year to have water service turned on for that six month season.
Activation of service each year will not be automatic. Customers contracting for summer
service will be charged, as a minimum, a total fee equal to six times the minimum
monthly service charge to regular metered rate customers. No reduction in the minimum
charge shall be allowed for any reason, including non-availability of water due to
inclement weather. The minimum charge will be billed to the summer service licensee in
six monthly installments, beginning with the May billing. Monthly meter readings will be
required of summer service licensees. Usage by summer service licensees in excess of
the minimum 3000 gallons per month will be billed at the District's regular monthly rate.
Service will not be made available to summer service licensees until charges attributable
to the previous year's service and usage have been paid in full. Summer service licensees
may convert to year-round service at any time, provided the applicable premises are
appropriately protected from freezing. A regular licensee receiving water on a year-round
basis shall not be convertable to summer service.
2.8 Application for License. A license is issued only under the following
application procedure:
The applicant shall submit a signed request for a tap and water service. The applicant
must be the title owner of the premises to be served by the license, and the district will
consider that the application is submitted by all titled owners of the premises whether said
application is signed by all titled owners. The request shall be on a form provided by the
district and contain the following information and be accompanied by a $100.00
Application fee:
a. A description of the premises to be served under the license by reference
to metes and bounds description or by designation of lot and block. Improved property
shall also be designated by the street address of the property.
b. A statement of the purpose for which the water is to be used.
c. An acknowledgment and agreement by the licensee that use under the
license must be as limited and defined by applicable law and Rules and Regulations of the
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District.
If the license application is approved by the district, the application fee will be applied
toward applicant's line inspection charges. If a license application is not approved, the
application fee will be refunded to the applicant.
Licenses approved for issuance by the district must be paid for in full within 90
days of approval or the approval shall automatically terminate. In the case of the
expiration of approval without payment in full, the $100.00 Application fee will not be
refunded to the applicant.
License applications will be accepted for consideration during month long application
periods beginning January 1 of each year, and continuing as necessary in each month
thereafter. All applications received by the district during each period will be considered
at the meeting of the board held in the month following the close of the application
period. Applications will continue to be accepted and considered until the annual quota
of licenses has been issued by the district. The number of taps to be issued in any one
year shall be determined at the sole discretion of the Board of Directors. The license(s)
issued in any one year shall be issued in accordance with the following criteria and in the
following order of priority:
a. Applicants experiencing hardship conditions on improved premises;
b. Applicants not experiencing hardship conditions on improved premises;
c. Applicants experiencing hardship conditions on unimproved premises;
d. Applicants not experiencing hardship conditions on unimproved
premises.”
“Improved premises” means property with an inhabitable structure for which a
certificate of occupancy has been issued by the appropriate authority.
“Hardship conditions” refer to circumstances in which, because of the inadequacy or
unpotability of the water supply available to a property, the owner or occupants of such
property are unable to meet or satisfy their daily living requirements. Hardship conditions
of applicants will be examined and evaluated on an application by application basis.
Hardship conditions can be related to the quality and/or quantity of water available for
use on the property. Notwithstanding the above however, an applicant whose average
monthly water production available to his/her property is 3000 gallons or more shall be
presumed by the Board not to be experiencing hardship conditions related to quantity.
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If the hardship is claimed on the basis of quality of water, the application must be
accompanied by a report of testing performed on the water supply for the property.
Testing will be performed only by a laboratory approved by the district. The cost of the
testing will be paid for by the applicant. Efforts by the applicant to improve the quality of
the water should be described in detail in the application and receipts of expenditures in
those efforts should be appended.
If the hardship is claimed on the basis of quantity of water, the applicant shall have
had a well recovery test or other appropriate procedure performed by a well-testing firm
approved by the district within six months prior to the date of application, and report of
such tests or procedures must be submitted with the application. Efforts by the applicant
to improve the production of his/her well or otherwise increase the quantity of water to
the property shall be described in detail in the application and receipts of expenditures in
those efforts should be appended.
License applications not considered in any one year shall be returned, along with the
accompanying fee, upon the district's issuance of the maximum number of licenses for
each year. License applications not considered must be submitted in the following year to
be considered.
2.9 Temporary Licenses: A temporary license may be issued by the District for
special and for limited periods of time. In order to secure water service under a
temporary license, the applicant shall:
a. Comply with all conditions imposed by the District and to secure
payment to the District of all sums due it on account of the issuance of the
temporary license.
b. Specify the period of time during which he proposes to use water under
the temporary license.
c. Deposit with the District a sum deemed adequate by the Board to secure
payments likely to become due by reason of the exercise of the temporary license and
to cover the cost of disconnecting the temporary service line after the expiration of the
license.
2.9A Commencement of Monthly Charges. Upon the grant of a license, the licensee
must commence paying the minimum monthly water rate charged by the District. There
is no deadline within which the licensee must make a service connection.
2.10 Suspension. Any license to use water may be suspended by the District for the
following reasons. (Suspension of the license includes termination of water service but
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does not include the forfeiture of tap. For forfeiture of tap, see Revocation below.):
a. Failure to pay proper charges when due.
b. Use of water for purposes not authorized by the license without prior notice
to and consent from the District.
c. Use of water for any other property not licensed by the District.
d. Maintaining cross connections within the piping systems of any premises or
otherwise disturbing any service line, curb valve, water meter, or any other appliance
of the District and for tampering with the water supply of the District.
e. Willful waste of water or neglect in protecting service line appurtenances
from freezing and other physical damage or willful failure to maintain fixtures in good
working order.
f. Failure to comply with any of the Rules and Regulations of the District.
2.11 Notice of Proposed Suspension. When the District determines there exists
reasonable cause for suspension, the District will give notice to the licensee and occupant
in writing of such determination and demand that the violation or other cause for
suspension be halted prior to the effective date of the proposed suspension as set forth in
such notice.
a. Notification of proposed suspension will include:
1. The effective date of the proposed suspension, which date shall
be no sooner than ten days following the date of the notification.
2. The reason(s) for suspension.
3. Advice to the licensee that he is entitled to a hearing with at least
three members of the Board to determine whether the Board's
determination should be reconsidered, and, if such cause exists, whether
suspension should be undertaken in the licensee's case as previously
ordered by the Board, with due consideration for such extenuating
circumstances as may exist.
4. The address to which licensee's written request for such hearing
may be sent.
b. The notice provided for immediately above shall be given in the
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following manner:
1. The notice shall be sent by regular mail or be hand delivered to
the premises, addressed to the licensee and, if known, to the
occupant of the licensed premises.
2.12 Hearings. Hearings on proposed suspension of license are held only when
requested by the licensee or occupant. In the event the payment is not received or the
violation is not halted as demanded in the notice and no hearing is requested within the
time period and in the manner specified, service will be suspended immediately upon
expiration of said period. If a hearing is requested, service will not be suspended, if at all,
until a final decision is rendered.
2.13 Time of Suspension. If, as a result of said hearing, it is determined that
reasonable cause exists for suspension and said suspensions should be undertaken in the
particular case, water service shall be discontinued no sooner than ten days after the date
of mailing said decision. Employees of the District are hereby authorized to effectuate
such suspension by turning off the water supply to any premises where it has been
determined by the Board that suspension should be undertaken in that particular case.
2.14 Reinstatement of License. A suspended license may not be reinstated, and
water service may not be resumed at a premises previously supplied under such a license,
unless and until payment as set forth in the Notice of Proposed Suspension has been
made, or, if suspension is for violation of Rules and Regulations governing suspension,
until such time as corrective action is taken. The cost of suspension and reinstatement,
and any special charges, such as interest on the delinquent account, collection fees, lien
fee, and any reasonable attorney's fees shall be assumed and paid for by the licensee or
occupant, prior to reinstatement.
2.15 Revocation. Any license may be revoked by the District when there have been
repeated or willful violations of the water service agreement or these rules and
regulations. The District shall not be obligated to refund any tap fee forfeited as a result
of the revocation of the license. As a part of the revocation, the District shall declare that
the tap is forfeited and record with the Clerk and Recorder of the county, a notice of such
forfeiture. When a license is revoked, water service to the licensed premises (if such is
being provided) shall be terminated.
2.16 Notice of Proposed Revocation. When the District determines that there exists
reasonable cause for revocation of the license, the District shall give notice to the licensee
in writing of such determination and will demand that the violation or other cause for
revocation be halted prior to the effective date of the proposed revocation as set forth in
such notice. Such notice shall contain the information and advisements required for a
- 10 -
notice of suspension, except that the notice shall be sent by certified mail both to the
occupant, and to the licensee or owner of record of the licensed premises.
2.17 Resumption of Service and Reconnection. Any premises, whose license has
been revoked, shall not thereafter be served with water from the water system unless and
until a new license for service at such premises shall have been issued. A new license
shall be issued only upon a payment of a new tap fee and upon compliance by the
applicant with all conditions required by the Board and after payment of any and all fees
and charges incurred by the District related to the detection and verification of the
violation and enforcement of the "Rules and Regulations" against the licensee and the
premises. Such fees and charges may include, but are not limited to the following:
a. A charge for the value of the water improperly used by the licensee.
The estimate of the Board as to the value shall be final and conclusive for all
purposes.
b. A charge for the cost to the District of the services of its employees,
attorneys, accountants and engineers related to the detection and verification of the
violation and enforcement of the Rules and Regulations against the licensee.
c. Reimbursement of all additional expenses of the District related to the
violation which are caused by the licensee.
The Board may, upon receipt of a written request for withdrawal of the forfeiture of tap,
and upon good cause shown, waive the requirement for the payment of a new tap fee.
2.18 Reconveyance of License. Under such circumstances and upon such terms as
the Board of Directors may determine to be appropriate, the District may agree to a
reconveyance of a license back to the District from a customer. Upon such reconveyance,
such license may become available for re-issuance to the same or another premises. The
District shall never be obligated to accept a reconveyance of a license.
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Section 3--Rates and Billing Procedure
3.1 Payment Responsibility. While bills for water service will normally be sent to
the last person of record listed as owning or occupying the licensed premises, the
obligation to pay promptly for water service is in no way affected by failure of the District
to furnish or send the bill or the failure of the owner and/or occupant of the premises
served to receive a bill for such service. The owner of the premises and the occupant are
jointly and severally liable for the bill. Both the owner and the occupant may hereinafter
be referred to as "customer." The sale of the premises or termination of a tenancy will not
reduce the liability of the owner and occupant for water service prior to the sale or
termination. In the case of a new occupant or a new owner no water will be furnished to
any property or premises against which any charge remains unpaid whether a bill shall
have been sent or received, it being the requirement of the District that whoever seeks
water service must assume the obligation to keep such license in force by paying all
charges against the licensed premises without notice. Bills and notices are sent solely as a
convenience to users.
3.2 Metered Rate Service. The Board will periodically establish and publish
metered rate schedules for the various types of metered customers served. Total billing
charges will be calculated on the basis of District records of the amount of water used and
the appropriate rate schedule. Licensees shall return meter cards supplied by the District
in a timely manner to the District, reporting on the amount of water used at the licensed
premises during the appropriate billing period. Metered rate charges are due and payable
upon receipt of the bill. The Board may establish a minimum water rate as a part of the
rate schedule.
3.3 Flat Rate and Commercial/Multi-Family Rate Service. The need for flat rate
service and commercial/multi-family rate service will be determined on a case by case
basis by the Board, and billing will be based on the amount of water used and the
appropriate rate schedule adopted by the Board.
3.4 Unmetered Service. The Board may periodically establish and publish a rate
schedule for unmetered service and for use of summer or winter water key.
3.5 Billing Frequency. The Board shall determine the frequency of billings to
customers.
- 12 -
3.6 Delinquencies, Turn Offs and Disconnections. All charges which are thirty
days delinquent from the date of the bill shall be charged with an interest rate set by the
Board. If it becomes necessary to suspend service to the licensed premises, charges for
such action will be billed to the owner together with any reasonable attorney's fees, costs
of collection and costs of any lien that may be filed in connection with such
delinquencies. The minimum monthly rate will continue to be due regardless of whether
service has been suspended.
3.6.1 Deposit may be Required. At the discretion of the District, a deposit against
future fees and costs or as security for the performance of obligations under the License
or these Rules and Regulations may be required of the Licensee or customer. Failure to
make any required deposit shall be cause for any adverse action by the District authorized
under these Rules and Regulations or the statutes.
3.7 Liens. The District may record a lien for any unpaid bill. A fee as determined
by the Board plus cost of recording will be charged whenever a lien is released.
3.8 Account Adjustments. Accounts will be adjusted when error is made in
rendering the account, crediting payments, calculating charges and the like.
3.9 Meter Adjustments. When accounts of licensed premises need to be adjusted
due to meter failure or improper measuring of water passing through it, the District will
calculate the charges based on prior use and/or current meter readings to best avoid any
inequities. The District will test a meter upon the request of the customer if it is
suspected that the meter in question has become inaccurate. A meter removed and tested
at the request of the occupant of the licensed premises and found to be accurate shall be
subject to special charges covering such costs as are reasonably incurred by the District.
All such costs will be charged to the licensed premises.
3.10 Special Service Fee. If, in order to enforce compliance with District Rules and
Regulations, employees of the District perform special services at a licensed premises
which the owner or occupant neglects or refuses to perform himself, or which are not
related to the general maintenance of the water system, the cost of such work shall be
charged to the licensed premises benefited thereby as a special fee.
3.11 Special Miscellaneous Fees. The District shall charge the following special
miscellaneous fees, the amount of which shall be set by the Board and listed on a rate and
fee schedule:
a. Physical Tap and Inspection Fee: A fee shall be payable in advance for
making the physical tap in District water line and for inspection by the District of each
new tap and meter installation within the District. A reinspection fee will also be
- 13 -
charged. The tap and inspection fee will include the supply of parts and equipment
by the District.
b. Penalty for Breaking Seal: A penalty shall be assessed against any
owner or customer who breaks a seal placed by the District upon a water line or
outlet, such penalty to be charged and collected in addition to the estimated charge
for any water used after such seal is broken.
c. Cut Off Charge: A cut off charge will be made for any service cut off.
If the service is cut off because of delinquency in making payments for water service,
the cut off charge will be set at a higher amount.
d. Turn On Charge: A charge will be made for turn on service where
service has been reinstated.
e. Special Reading of Meter: A charge will be made where request is
made for interim reading and billing.
f. Failure by Customer to Read Meter: A penalty will be charged per
month when a customer fails to read his meter pursuant to instructions from the
District. The District may order one of its employees to take a special reading of the
meter at the expense of the customer, or, if unable to gain access to the meter, the
District may estimate the water usage for the month based on its records of past usage.
g. Service Call Rate: Any work done by a District maintenance person for
a customer shall be charged at an hourly rate.
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Section 4--Mains and Supporting Facilities
4.1 Ownership and Installation. In the absence of some special circumstance,
water mains located within the District are owned by the District. The installation of all
District piping facilities is under supervision of the District and such facilities shall be
installed and maintained pursuant to specifications determined by the District.
4.2 Extensions. The proprietary functions of the District do not require extension
of its facilities beyond those facilities that now exist. If an extension is approved by the
Board, it shall be approved on condition that:
a. The extended mains conform to the District's installation specifications
and any water main extension plan approved by the Board.
b. The extension shall be installed either by the District or under the
District's supervision.
c. The District may specify a procedure whereby the cost of installation is
borne by the customers to be served.
4.3 Service Outside the District. It is in the best interest of the District not to
provide service outside the District. However, if unique circumstances dictate the
possible service outside the boundaries of the District, both tap fees and rates will be
determined by the Board. Applications for out-of-district service will be considered after
an inquiry has been made by the Board as to the advisability of annexing the property to
the District.
- 15 -
Section 5--Service Lines and Appurtenances
5.1 Ownership and Maintenance. The service line and multi-service line through
which a licensee receives water service from the District main line shall be owned by,
installed and maintained at the expense of the licensee. The service line and multi-service
line shall begin at the point where the tap is made to a main line of the District. The
District shall have the right, but not the obligation, to shut off water service to, repair or
replace the service line or multi-service line at the expense of the licensee or licensees,
when such action is considered by the District in its sole discretion to be necessary to
preserve and protect the integrity of the water system or its facilities, or to maintain
satisfactory service to any or all other licensees. In the case of a multi-service line, the
District shall assume all persons who own property obtaining water through a multiservice
line to be the owners of that line and will charge the cost of such shut-off, repair
or replacement to such persons equally. The District shall bear no liability for any
damage to or caused by any service line, multi-service line, including water flow
therefrom, and occurring on or off the property served by such service line or multiservice
line.
5.2 License. Prior to the actual connection of any service line to the water system,
the property owner or his representative must have in his possession a signed water
service agreement which has been approved by the Board.
5.3 Connections. All actual connections to the mains of the District water system
and all corporation stop installation shall be made by the District. At least three days
notice must be given the District so arrangements can be made for the work.
5.4 Water Service Line. Every service line or multi-service line shall be of District
approved pipe, both of construction and size, and shall meet all District specifications for
installation. Each service line shall be equipped with a curb stop and a water meter which
meets the specifications of the District. When the particular service requires that the
water meter be installed outside, the meter must be placed in a District approved meter
pit.
5.5 Remote-Readout Meter Installation. All meter installations must be equipped
with remote read-out dials mounted on the exterior of the structure, preferably on the wall
or foundation. Remodeling that would place the remote readout dial inside the house
must include returning the dial to the exterior.
5.6 Thawing and Repair of Service Line and Multi-Service Lines. It is the
obligation of the licensee to protect the water meter and service lines and multi-service
lines from freezing and other hazards. The licensee shall be liable for the costs of repair,
replacement or thawing of water meters, service lines, or multi-service lines due to any
- 16 -
cause, as well as the cost of the water lost.
5.7 Water Pressure. It is the policy of the District to provide water at a pressure not
to exceed 170 pounds per square inch. If because of circumstances beyond the control of
the District, the pressure should exceed desired maximum and damage should occur to the
premises of the customer, the District is not liable. Pressure reducing valves are
recommended on all service lines to protect the individual properties against such a
situation.
5.8 Water Lift Pump Installation. The customer is responsible for the installation
of a suitable lift pump and force main in any situation where the District is unable to
supply sufficient pressure for the customer to operate the fixtures in his premises.
Building sites situated higher in altitude than the reservoirs of the District fall into this
category.
5.9 Valve Box and Manhole Grades. If road or easement grades are altered after a
construction contract has been approved and completed, the cost of altering the manhole
or valve box height will be that of the party authorizing the grade change.
5.10 Inspection. All service lines and meter work shall be inspected by a District
representative who shall have the authority to halt construction when, in his opinion, the
District specifications or proper construction practices are not being adhered to.
Whenever any portion of the District specifications are neglected, the District's
representative shall order further construction to cease until all deficiencies are corrected.
No service lines or meter pits shall be backfilled without the District representative's
inspection and approval.
- 17 -
Section 6--Meters
6.1 Ownership. The licensee shall purchase and own the meter.
6.2 Size and Type. The size, type and quality of all meters used within the District
shall be as set forth in District specifications.
6.3 Location. All meters must be so located as to allow free and non-hazardous
access by District personnel at reasonable times for reading, removal, inspection and
replacement, and so that the entire supply of water to the premises will at all times be
accurately measured. The specific location of a meter shall be designated by the owner
thereof, subject to the approval of the District.
6.4 Maintenance.
a. The licensee shall be responsible for the costs of maintaining the meter.
The District shall have the right but not the obligation, at all reasonable times, to inspect
and read the meter to verify that the meter is in proper working order and not in need of
repair or replacement and to verify that the remote reading is consistent with the meter
reading. The District shall have the first right to repair or replace the meter at the expense
of the licensee. The licensee shall have the responsibility of notifying the District of any
meter in need of repair of replacement, unless a determination of such need is first made
by the District. The District shall have no responsibility to regularly inspect the meter.
b. If in the sole discretion of the District, the meter of any licensee or its
operation threatens the integrity of the water system, its facilities, or the District's ability
to provide adequate service to other licensees, the District may shut off water service to
such licensee with or without notice until repair or replacement of such meter is effected.
The District shall bear no liability for any damage to or caused by any meter, including
water flow therefrom, and occurring on or off the property served by such meter.
- 18 -
Section 7--Sanitary Standards
7.1 Water Quality. The raw water supply of the District is taken from shallow
wells which are fed primarily by normal surface run-off and subsurface concourses of
mountain streams which serve as the drainage for the area essentially served by the
District. Sudden storms or heavy spring run-off can cause an unusual amount of
discoloration of the water provided by the District. Accompanying silt may temporarily
overburden the treatment facilities of the District and cause some interruption of service.
While every effort is made to provide high quality water, emergencies may arise that can
cause temporary cloudy conditions or interruption of service. Whenever possible, the
District representative will make an effort to forewarn those customers which may be
affected so that a limited amount of auxiliary water may be acquired by those customers.
However, all water is chlorinated in accord with state and county statutes. In periods of
severe run-offs and discoloration a distinct chlorine taste may be unavoidable.
7.2 Cross Connection. A cross connection is a physical connection or an
arrangement of pipe between two otherwise separate piping systems, one of which
contains the water from the District system and the other water from another source
whereby water may flow from one system to the other.
7.3 Dual Supply. Piping of water from the District water system and water from
other sources, such as private wells, shall be installed in such a manner as to eliminate
any cross connection. The District will inspect such installation.
7.4 Backflow. Backflow, which is the flow of water or other liquids into the
distribution mains of the District's water system, is prohibited. Where a potential
backflow is present a protective device(s) or system(s), as may be prescribed by the
District, shall be installed to prevent its occurrence.
7.5 Valves and Faucets. Water closets and urinals must be supplied with selfclosing
valves, and in no case may a bib or faucet be placed over any plumbing fixture or
water using device unless there is an air space between the bib or faucet and the plumbing
fixture or water using device adequate to prevent back siphonage or backflow into the
District's system.
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Section 8--Water Conservation
8.1 Beneficial Use. Water shall be used only for beneficial purposes and shall
never be wasted.
8.2 Unauthorized Use. Any unauthorized use of water shall be paid for at the same
rate as if that use had been authorized, together with the costs incurred by the District in
discovering and collecting for unauthorized use. Such payments shall not in any way
affect the right of the District to suspend or revoke a license for unauthorized use nor
shall they affect any criminal liability which may have attached by reason of such
unauthorized use.
8.3 Seals. The District may require that seals be attached to any water using
system in or about a licensee's premises in order to detect any unauthorized use of water
from such system. If necessary, the District may also require that mechanical devices
may be attached to any water using system in or upon a licensee's premises in order to
detect any unauthorized use of water from such system. Such mechanical devices may be
inspected on behalf of the District at any reasonable time.
8.4 Outside Use of Water. Use of District supplied water other than inside a
licensed premises' structure, e.g. for the watering of lawns, gardening and other outside
uses may be limited at the discretion of the Board. Customers will be notified of such a
restriction through a notice posted in at least three conspicuous public places within the
District, a minimum of 24 hours prior to the enforcement of the restriction.
8.5 Water Shortage. The District shall determine the allocation of water to owners
in the event of a water shortage. In the event the total water supply shall be insufficient to
meet all the desires of the owner or in the event there is a shortage of water, the District
may prorate the water available among the various owners on such basis as is deemed
equitable by the Board and may prescribe a schedule covering the use of water or impose
other water use restrictions.
8.6 Conditions. If conditions of water supply so limit the supply of water that
unrestricted water use may endanger the adequacy of that supply, the Board, exercising its
discretion in the protection of the public health, safety, and welfare, may adopt such
emergency water use restrictions as are reasonably calculated under all conditions to
conserve and protect that supply and to insure a regular flow of water through the system.
Emergency water use restrictions shall remain in force and effect until the Board
determines that the conditions requiring their imposition no longer exist.
8.7 Enforcement. The violation of water use restriction may be considered grounds
for the suspension or revocation of a license. The District may shut off water to any
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owner who violates a water use restriction.
Section 9--Fire Protection Service
9.1 Fire Hydrants. Fire hydrants will be placed at locations designated by the
Board, under advice from the Indian Hills Fire Protection District. The only authorized
users of the hydrants are the District and the Indian Hills Fire Protection District.
9.2 Ownership. Fire hydrants may be procured by a person or entity other than the
District. The hydrants installed by the District become the property of the District upon
installation.
9.3 Unauthorized Use. Use of water from a fire hydrant for any purpose except as
stated above shall be deemed an unauthorized use. Unauthorized use shall be punished by
a special fine as determined by the Board.
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Section 10--Records Open to the Public - Amendments
10.1 Enactment. These Rules and Regulations have been adopted by the Board for
the protection and use of the District and for the citizens therein.
10.2 Official Custodian. The secretary of the Board is the official custodian
responsible for the maintenance, care and keeping of any public records of the District.
10.3 Inspection of District Public Records. All public records of the District shall
be open for inspection at any reasonable time.
10.4 Request for Inspection. Request for inspection and copying of any public
records of the District shall be made to the official custodian in writing and set forth the
particular document or record desired to be inspected or copied. If such document or
record is available for inspection and copying, the official custodian will notify the
applicant of the date, time and location where the material can be inspected or copied. If
such public record is not available to the District, the applicant shall be notified of this
fact.
10.5 Amendments. These Rules and Regulations may be amended by the secretary
of the Board acting as official custodian of the records of the District, with the approval
of the Board, at any time in the same manner as the original Rules and Regulations herein
adopted. Any amendments to these Rules and Regulations which may be adopted by the
Board in the future will be posted in three conspicuous places within the District for
15 days for the information of interested citizens.
2189/RulesReg.619
IHWD Water Rate
- Friday, 17 July 2009 05:11
- Last Updated on Friday, 22 January 2010 17:16
- Written by Diana Hunter
INDIAN HILLS WATER DISTRICT SCHEDULE OF FEES AND CHARGES
IHWD 2010 WATER RATES:
# OF GALLONS $$$$
0-3,000 34.00
3,001-5,000 15.00/K
5,001-7,000 19.00/K
7,001-9,000 24.00/K
9,001-12,000 30.00/K
ABOVE 12,000 33.00/K
- Year Round Service: Charges are as stated above.
2. Summer Service: Charges are as stated above.
- Charges for a 6-month period only: May1st – October 31st.
- Existing Accounts Only.
- Standby Service: Tap not hooked up.
- Charges are ½ of annual minimum if house is more than 300’ from mainline.
- Charges are the annual minimum if house is less than 300’ from mainline.
4. Water Keys are available for property owners in Indian Hills Water Taxing District for hauling water.
- Charges are ½ of annual minimum.
FEES – PENALTIES:
1. Initial Tap Inspection: $100.00.
2. Re-Inspections: $10.00.
3. Failure to read meter: $15.00.
4. Breaking of any IHWD seal: $25.00.
5. Service Calls: $25.00 per hour
6. Turn on fee per revocation of service. $25.00.
- Cost of Collections and Liens:
Reasonable Attorney’s fee for collections and recording.
Release of liens: Attorney’s fees plus $150.00.
8. Late Penalties: Accounts 60 days past due will be charged 1.5% interest.
Reading Water Meters
- Friday, 17 July 2009 04:44
- Last Updated on Friday, 14 August 2009 19:29
- Written by Steve
Meter Reads -
Please read your meter by the 20th of each month and submit it to IHWD BY THE 25th to avoid the $15 fine. This can be submitted by drop off, phone or e-mail.
It is very important for us to have accurate and timely readings.
Thank You for your cooperation.
Making Payments
- Friday, 17 July 2009 04:43
- Last Updated on Friday, 17 July 2009 04:56
- Written by Steve
PAYMENTS
Save a stamp!
Payments can be dropped off at the Base Camp Coffee House or at the IHWD office on Parmalee Gulch Road.
Payments are due on the 25th of each month.
Thank you!
BOARD MEETINGS
- Friday, 17 July 2009 04:41
- Last Updated on Friday, 22 January 2010 17:08
- Written by Steve
BOARD MEETINGS
The IHWD Board of Directors meets every 3rd Thursday of the month at the fire station at 7:00pm. All are welcome Or, submit a written question or concern to Diana at the office and it will be discussed and response sent back
Office phone 303 697 8810

